Purchase Conditions

Donwload Terms and Conditions of Purchase

The terms and conditions for placing orders as specified below are to serve the information of our Customers.
Unless separate agreement is made - these terms and conditions are approved by all our Partners:

Placing orders: orders are accepted only in writing - e-mail or fax. Please note, that the following must be specified in all orders: style code and color code as indicated in our catalog, as well as the number of pieces. Minimum value of the orders are minimum 50.000 Ft plus VAT (consisting of maximum two different styles). Any changes made regarding the order must also be made in writing (e-mail or fax). Otherwise the liability will be borne by the Customer for any error. The order will become effective upon confirmation of the order/agreement, and upon the signed approval of the Terms and Conditions of Purchase. Otherwise the order does not come into effect. The cancellation of the order prior to the approval of the confirmation must be made in writing indicating the reason for cancellation. Cancellation is not accepted after signing the order confirmation and agreement. The Customer will be invoiced and has to pay the full amount of the order.

Please note, that during the course of placing an order, there is more than one occasion for the possibility to change the respective company invoice name and invoice address and/or delivery name and delivery address (quotation, order confirmation and when signing the order/agreement). In the event of raising a credit note due to cancellation or changes made by the Customer, the due date of payment in the newly issued invoice will be identical with the payment date indicated in the initial invoice.

Prices: The prices indicated in our quotation are valid for the duration of one month. Please note, that the number of product units shown in the quotation, is only for your information. A further confirmation must take place prior to placing the final order because of constant change in stock availability. Prices are subject to change without previous notification.

Wholesaler discount: The discount will become effective when we receive the following documentation from the Customer: Article of Association or Company Registration Certificate, as well as the signed copy of the "Wholesaler's Agreement" prepared by Balla & Társa. For further information please contact our sales personnel.

Carton units: Each carton - and each pack within the carton - will contain only one size and one color of a specified style. Depending on the product style, the minimum order is one pack or one carton for products we do not hold in stock (for details please contact our sales personnel). The carton and/or pack unit will mean the number of pieces indicated in our catalog for each style.

Individual packaging: We provide individual packaging into self-adhesive polybags. In the event that this service is requested the fee will be specified in our written price offer.

Samples: At request we provide product samples. The catalog piece price + VAT have to be paid prior to requesting the sample from our warehouse. The total value of the sample(s) will be reimbursed - if the sample is returned in perfect condition within 15 days. Failure of return within the above time limit will result in automatic invoicing of the product(s). There is no possibility for returning white or natural colored garments. These have to be purchased and are invoiced immediately upon receiving the goods.

Decoration: We decorate only those products we have on offer in our own catalog. The minimum order for decoration is: 32 pieces/graphic.
In your written order please indicate very precisely - the exact place, size and Pantone code of your logo or text - otherwise we will not be able to accept any complaints and the price of the decoration will be invoiced. If a Pantone scale is not readily available within your own company, please visit us in our office to select your specific color code. Alternatively you can provide us with printed graphic (business card, color picture, poster, etc). Pantone code cannot be determined via e-mail only due to the difference in monitor color adjustments. You are kindly requested to send us your logo or text in CorelDraw or in Illustrator in vector format on either a CD-disc (or floppy) or by e-mail. This has to be done no later than by the time of placing the final order. Following the written order a sample of the embroidery/screen print will be made on a piece of material and not on the actual product.
No decoration will be made on items provided by our Customers.

Cost of decoration: The costs for preparing the film and the screen are determined by the number of colors and size, while the actual screen printing or transfer is determined by quantity. The screen is kept for a period of three months. After this period the costs of preparing the film and the screen will be charged again. There is no possibility for purchasing the screen. The cost of the embroidery is determined according to the following: (i) a single charge for preparing the embroidery program and (ii) the cost of manufacturing each embroidery which is calculated according to the number of stitches. The fee of the embroidery program and/or the fee for the film plus the screen, (as well as the costs of any adjustments made) - irrespective of the order placed - will be included in the invoice. The correction or redrawing of improper graphics or the creation of new graphics will be charged at 3.000 Ft plus VAT per hour (minimum 30 minutes).

Due date of delivery: Products on stock can be delivered next day the latest; in the event of decoration, the processing time will take one - one and a half weeks. The due date of delivery will at all times be included in the quotation and in the confirmation of the order/agreement. The delivery dates inhere the ordered products, including the decoration and if requested the individual packaging. If there is a delay in submitting the artwork to us then we reserve the right to a prolonged delivery.

Delivery: Our catalog prices are ex-works. After notification of product arrival the Customer can pick the goods up at our warehouse. Within the territory of Budapest we will deliver the ordered goods free of charge, should the purchase price exceed net 300.000 Ft.

Delivery is possible throughout Hungary by GTR transport service, while the relevant charges are to be paid by the Customer. The cost of delivery depends on the volume of the order. Upon request we will quote a price.

Terms of payment: For initial purchases, new Customers are requested to make advance bank transfer payment or cash payment at the time of ordering the goods. Later on the terms of payment will be bank transfer with a due date within 10 days. For big volume orders (either blank or decorated) a 60 % down payment has to be made at the time of ordering the products. The remaining 40% has to be completed prior to the arrival of the goods to our warehouse. Alternatively a bank guarantee (Letter of Credit) is also accepted. If the agreed payment term is advanced bank transfer then the order will come into effect as soon as the invoice amount is credited on our bank account. Overdue invoices will be charged at twice the prevailing prime rate.
No further orders will be accepted until performance of payment of overdue invoices. Until the outstanding invoices are settled we can service the orders for cash payment or advanced bank transfer only. We wish to assist you in avoiding delay in payment, therefore one day prior to the payment due date you will receive a reminder. If you have not received our invoice, or the information included within the invoice is incorrect (e.g. style code or quantity), please contact us, so that we can solve the problem, avoiding thereby a possible delay. The due date of payment in the newly issued invoice will be identical with the payment date indicated in the initial invoice.

Warranty: We warrant replacement of goods returned within five days in original packing (if there is stock availability). No warranty will be granted for deficiencies resulting from the improper use and storage of the goods! No subsequent complaint can be accepted for products purchased from us but not decorated through our company.

Ownership of title: Until the total invoice payment is made, Balla & Társa has full ownership of the invoiced goods.

Please note: You are kindly requested to always check the products. Before leaving our warehouse please make sure that you have the right quantity, color and sizes that you have ordered. If you have ordered the goods to be delivered to your premises then please check when taking over from the delivery company. Colors of the products shown in the catalog are true to life only to the extent of printing technology. Shade differences may occur with products that are from different delivery batches. We are unable to accept complaints relating to shading issues.

Balla & Tarsa reserve the right for a delayed delivery date if the necessary information relating to the order is not submitted in time by the Customer!
It will be a pleasure for our sales personnel to be at your disposal in person either in our office or show room, by phone or by e-mail.